Shipping Policy
Turnaround
All orders are shipped
within 48 hours Monday – Saturday 10am – 6pm. If any delay happened
while providing information from customer side it will effect the
shipment date. It usually takes 6-8 business/working days for the delivery of
products.
Carriers
We use the following carriers to deliver our orders from your state branch:
* India Post Parcel Services
* The Professional Courier Services
* DTDC
* State Local couriers
Order invoice
In order to provide the products at distributor price, the orders are invoiced with a distributor's ID, so invoices are raised in the name of the distributor addrressed to the customer. So the delivery partner may call the customer and mention order in the name of the distributor (this information will be relayed to the customer via order status). If you wish the invoice to be generated in your name, do apply for distributorship with us along with the joining order of 30 PV.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
Every new customer, that is very first time to become a Distributor of Vestige, you will enjoy the FREE SHIPPING for First Purchase Order, if the order amount is Rs.1100 and above. However if shipping charge is still shown in your order, then one quantity of Dentassure Toothpaste worth Rs. 65 will be shipped in order to adjust the shipping charge and respective business volume points would reflect for those products. From second purchase onward courier charges will be Rs.65 flat for all over India. If order amount Rs. 2500 and above, you will enjoy the FREE SHIPPING as per the Vestige Shipping Policy at present.
Variable Shipping Rate
Variable shipping rate may be applicable on your order based on the area pin code provided as per different courier services used by Vestige catering center. In such situations, we will notify you regarding the additional shipping charges which will be applicable at the time of processing the order. If your order has the base shipping rate included then you will need to pay the difference in the actual shipping charges. For example, if your actual shipping charges are Rs. 180, then you will be informed to pay a difference of Rs. 115 to the person processing the order for you.
Back Orders
If
an item goes on back order we will ship you the part of your order that
is in stock and if part of the order cannot be supplied due to non-availability in the Shipping Address state branch, then the amount for those products will be refunded to the account details emailed by you. Full amount of the order will be refunded only when all the products in the order are not available in the Shipping Address state branch or you can request us to put the order on hold until all the products are available. NOTE: This stock mentioned in this website is for our team office only. Orders placed by you are subject to stock availability in the Shipping address state branch.